Program Coordinator Career Development

    • Job Tracking ID: 512400-767898
    • Job Location: Milwaukee, WI
    • Job Level: Entry Level (less than 2 years)
    • Job Type: Full-Time/Regular
    • Date Updated: April 14, 2021
    • Years of Experience: Less Than 1 Year
    • Starting Date: ASAP
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Job Description:

Job Summary:

Provides Academic and Career Planning (ACP), intensive job and post-secondary readiness programming, job search and placement assistance, case management, mentoring, employer engagement and training/re-training, applicable certifications and follow up services to enrolled Career Plus members. The Program Coordinator is responsible for assisting with recruiting and retaining participants and implementing the scheduled programming (in-person and virtually) for required Social Emotional Development, Mentoring (using Check & Connect), Academic and Career Planning, Post-Secondary Preparation, and Career Development activities. The Program Coordinator will collaborate with Employ Milwaukee staff, Grad Plus Staff, Club staff, school staff, parent/guardian, employer partners, and other members of the youth support team to provide wraparound services for Brighter Futures members.


  • Conducts outreach, recruitment and enrollment of Brighter Futures participants
  • Communicates effectively and works in conjunction with Employ Milwaukee Career Coordinators and QAS.
  • Works with Grad Plus staff to assist in implementation of post-secondary education workshops that teach college readiness skills.
  • Assists Brighter Futures participants with their academic and career planning, including career and post-secondary decision-making process, using Career Cruising program.
  • Always manages a caseload of a minimum of 33 students (20 WIOA eligible and 13 non-WIOA).
  • Manages professional development experiences (including social-emotional development lessons, career readiness, and post-secondary preparation) during school year and summer work experience.
  • Organizes worksite tours and works with Grad Plus team to refer students to college tours including attending annual Washington DC trip.
  • Supervises AmeriCorps staff and coordinates their schedule.
  • Develops and maintains contacts with private sector businesses, community organizations and educational institutions for the purpose of outreach, recruitment and positive public relations/support.
  • Presents information regarding youth programs and services to community groups and organizations.
  • Determines eligibility and assists youth with enrollment into program services and maintains individual enrollment portfolios.
  • Assesses participant’s employment and education needs and keeps individualized academic and career plans up to date.
  • Assists Brighter Futures members in identifying and addressing barriers to employment, works closely with Grad Plus staff for post-secondary education support and programming and refers services within the one-stop system as appropriate, or to community resources as necessary.
  • Matches job skills with applicant qualifications; refers qualified applicants to employers and conducts necessary follow up when applicants are placed in positions.
  • May refer youth to other appropriate Youth Service Providers in the Region for additional assistance.
  • Provides job development and appropriate job referrals to Brighter Futures youth customers.
  • Conducts follow-up services with customers regarding their job search and works in conjunction with Grad Plus staff for enrollment in post-secondary education/training.
  • Participates in job and college fairs, trade shows, and appropriate community events.
  • Upkeep daily, weekly attendance into Asset, ETO and BGC data base.
  • Develops, implements and evaluates Career Development related quality programing and activities to achieve specific goals and outcome measurements.
  • Develops and maintains positive climate and environment with program space.
  • Tracks member participation in assigned program areas and documents results and progress of members.
  • Tracks, collects and distributes youth worker time sheets, assessments and pay checks.
  • Communicates via phone calls, emails and text to youth workers for reminders of paperwork, bank account set up and mandatory meetings.
  • Communicates the philosophy, objectives, standards, and programs of the Boys & Girls Club, through all methods available, to members, their parents, and the general public.
  • Implements and participates in programs, projects, and special events within Career Development.
  • Implements National Boys & Girls Club curriculum, and programs projects, and other events within development for youth.
  • Responsible for timely submittal of youth worker timesheets, training, attendance, retention and follow through.
  • Provides written documentation of program implementation and evaluation.
  • Generate weekly, or monthly reports as requested.
  • Must participate in required trainings by the Club, County, State, and/or funders.

Experience and Skills

Education Requirements:

  • Bachelor’s degree required.

Experience Requirements:

  • At least 2 years of non-profit youth programming experience including responsibility for program development, implementation and management working with urban youth.
  • At least 2 years of experience directly related to issues affecting urban high school aged youth and youth programming. Emphasis on engaging youth in out-of-school time career development, post-secondary preparation, social emotional learning and academic focused support programs.
  • Proven experience in motivating and accomplishing work through others, including teammates and peers as well as a degree of successful program partnership creation and maintenance.
  • Proven success in developing partnerships with community organizations, local businesses, neighborhood groups, and supporters.
  • Bilingual in English & Spanish preferred (written & verbal)


  • High level of knowledge of various career fields, related post-secondary, or trade training, and hands on experiential programming opportunities.
  • Highly organized with attention to detail.
  • Ability to relate effectively with diverse population.

  • Experience in partnership development, internal customer service, leading through service, and providing resources to others.
  • High level of computer literacy and ability to utilize Excel and Access applications effectively for fiscal and other analysis and planning. Ability to learn and utilize new technologies and apply technology to programmatic and management applications critical. Familiarity and Ability to facilitate Career Cruising.
  • Ability to create and maintain high level community profile. Proven ability to garner support and request of peers and colleagues and interact effectively with individual stakeholders in a variety of roles.
  • Must have a valid WI driver’s license, good driving record, and meets state required automobile insurance minimums.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

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