Program Manager- Leadership & Service and Health & Wellness

    • Job Tracking ID: 512400-764368
    • Job Location: Milwaukee, WI
    • Job Level: Management
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: March 23, 2021
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
    • Average Weekly Hours: Full Time Exempt
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Job Description:

Job Summary:

Manages the daily implementation of out-come driven Leadership & Service and Health & Wellness programming. Responsible for recruiting members, planning, and implementing events and programs and working with the appropriate Club staff to ensure programs are running efficiently and effectively for our members. Responsible for budget management, participant data input, and reports as needed.


  • Oversees implementation and facilitation of all programs under the Leadership & Service and Health & Wellness core areas including (but not limited to) Keystone, Torch Club, Youth of the Year, Gender Specific programs and TPP programs as needed.
  • Work effectively with club staff and community partners to ensure program deliverables are met in a high quality and timely manner.
  • Organizes, directs, and supervises: the daily implementation of program delivery, including staffing, program scheduling, workflow, building access and program implementation space needs.
  • Manages the program staff and volunteers according to the policies to the policies and procedures developed by BGCGM.
  • Maintains accurate documentation of program implementation and prepares timely reports.
  • Adheres to the Club’s loss-control and risk-management program and reports accidents and losses (verbally and in writing) to the Club Manager and Supervisor immediately.
  • Inspects program supplies semi-annually and facilitates replacement of supplies to assure are fully stocked with necessary tools/resources.
  • Ensure proper documentation of all issues and incidents related to membership/program participant management.
  • Implements program events to recruit new participants, reward existing frequent attendees, and provide community networking opportunity with other youth sharing programs.
  • Manages and oversees grant related expenditures and other program deliverables related to funding.
  • Create and understand annual budget.
  • Monitors monthly budget report for program, act upon discovery of a revenue or expense variance.
  • Manages and oversees grant related expenditures and other program deliverables related to funding.
  • Build and maintain professional working relationships with other team members, school staff, and community service providers.
  • Develop and maintain knowledge of Greater Milwaukee related networks, maintain community visibility and collaborative relationships.
  • Supports fundraising efforts of the organization and assists with site visits.
  • Maintain a positive relationship with local neighborhood associations, youth serving agencies, and related Core Area subject networks.
  • Assist in program evaluation; ensure measurement tools are used according to needs of the funding agencies.
  • Collect, compile, and submit data for reporting purposes monthly.
  • Ensure compliance for program contracts including those with community partners, private and public funders.
  • Use reporting tools for monitoring and tracking accountabilities related to program implementation.
  • Generate monthly, quarterly, and/or annual reports as requested.
  • Must meet all deadlines.
  • Hire, train, and supervise staff within the program.
  • Conduct regular meetings with staff to ensure proper and timely communication.
  • Communicate critical information associated with program implementation.
  • Conduct annual performance evaluation process for all direct reports utilizing the format instituted by the Human Resource department.
  • Responsible for ensuring program achieves deliverable and outcomes.
  • Must participate in required trainings by the Club, County, State and/or funders.
  • Responsible for monitoring staff training requirements and ensures staff attends required trainings.
  • Assist with facilitation of Core Area Meetings and effectively provides support from Program Support Team.
  • Participates in continuing education opportunities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Experience and Skills

Education Requirements:

  • Bachelor’s degree in Education, Leadership, Arts, Physical Education or other related field.

Experience Requirements:

  • At least two years of experience public speaking, teaching/grant facilitation, and experience and comfort level working with representatives from agencies, community-based organizations and youth.
  • At least three years of program management and implementation experience.
  • At least three years of proven experience in delivery of youth work and youth work led programming for young people between the ages of 4-18.
  • CPR Certification (Adult, Child, and Infant) preferred or attend and successfully complete certification within first six months of employment.


  • Fiscal management skills and the ability to create and monitor a budget.
  • High level of creativity and problem-solving ability. Demonstrated examples of managing through crisis.
  • Basic computer literacy and ability to utilize Excel and agency software for tracking budgets and attendance. Ability to learn and utilize new technologies and apply technology to communication, logistics and other key job tasks.
  • Ability to inspire and empower youth as they participate in programs that address both the needs and interest of the members served.
  • Must have a valid WI driver’s license, good driving record, and meets state required automobile insurance minimums.

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