Technology Training Coordinator

    • Job Tracking ID: 512400-760405
    • Job Location: Milwaukee, WI
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: 2 year degree
    • Job Type: Full-Time/Regular
    • Date Updated: February 22, 2021
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
    • Average Weekly Hours: Full Time Exempt
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Job Description:

Job Summary:

As a Technology Training Coordinator, you will help our staff leverage the technology resources that are available to them. The ideal candidate will enjoy a position that requires technical aptitude, data analytics, and training co-workers. Your primary focus is to increasing user adoption of our LMS (Learning Management System) and Attendance tracking system and to develop and promote Best Practices and regular trainings.


  • Responsible to maintain an expert-level understanding of our data systems and how our Organization uses them.

  • Provide ongoing support to Staff to empower their usage of our systems

  • Develop and promote Best Practices for our Data Systems

  • Work with Management to help support agency objectives through technology use

  • Develop staff and member trainings; using desktop publishing; submitting initial versions for review; revising and editing final copy.

  • Schedule, conduct, and report on data related training activities for all staff & members.

  • Responsible for monthly, quarterly, and yearly reporting on engagement and usage

  • Maintains safe and healthy training environment by following organization standards and legal regulations.

  • Maintains quality service by establishing and enforcing organization standards

  • Evaluates effectiveness of training to specific job applications

  • Maintains technical knowledge by attending educational workshops; reviewing publications.

  • Contributes to team effort by accomplishing related results as needed

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Experience and Skills

Education Requirements:

  • Associates/bachelor’s degree (related field preferred) or relevant experience.

Experience Requirements:

  • 2+ years of experience as a trainer, ideally a technical or trainer

  • Demonstrate Technical Aptitude: previous technical positions, certifications, training, etc.

  • Professional experience in designing technical course content

  • Outstanding communication and facilitation skills


  • Experience with LMS (Learning Management Systems), ideally with Canvas LMS

  • Background in technology support, data analytics, or training

  • Excellent communication and presentation skills

  • Experience developing training modules

  • Comfortable working with large data sets in Excel (SQL experience a plus)

  • Must have a valid WI driver’s license, good driving record, and meets state required automobile insurance minimums.

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