Manager of Data & Outcomes

    • Job Tracking ID: 512400-724761
    • Job Location: Milwaukee, WI
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: February 21, 2020
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
    • Average Weekly Hours: Full Time Exempt
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Job Description:

Job Summary:

Leads the organization’s development, documentation, and assessment of outcomes attainment through the management and dissemination of pertinent data related to practices around programs and membership.


  • Conducts high level analysis of programmatic data including identification of trends, correlation and potential.
  • Provides assistance to the Senior Director of Strategy, Measurement & Analysis in overall assessment of agency performance against set strategic goals.
  • Works directly with Operations and Program departments to assist agency-wide outcome achievement efforts through information sharing and trend analysis, plan development, gap identification, and ongoing assessment.
  • Participates in discussions around data utilization for annual and strategic outcome measurement process.
  • Develops and manages reporting procedures for government and private reporting of programmatic outcomes.
  • Provides support, training and technical assistance to Club staff around database usage, data entry and data integrity.
  • Manages the organization’s assessment initiatives including but not limited to; NYOI, United Way Community Impact Survey, BGCA Annual report, CLC Parent/Teacher Survey and SEL Outcomes Survey.
  • Maintains knowledge of all data systems utilized by organization.
  • Monitors and supports compliance with reporting necessary for external contracts, credentialing and internal system for managing data.
  • Manages and provides support to departmental projects and initiative as assigned by Senior Director of Strategy, Measurement & Analysis.
  • Supervises Data Coordinators to ensure data integrity and adherence to data protocols, management and reporting.
  • Conducts data analysis using member records, surveys, assessments, interviews, and other data collection methods.
  • Works in conjunction with the Data Analyst to ensure alignment of tools and the system of capturing results.
  • Designs tools to evaluate the effectiveness of programs, including but not limited to surveys, interview protocols, and other methods as required.
  • Designs reports to inform organizational data driven decisions.
  • Participates in review and analysis as subject area expert; serving as a resource to other staff.
  • Provides information to the Director of Talent Management which aids in identifying and developing training on data.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Experience and Skills

Education Requirements:

  • Bachelor’s degree in Education, Leadership, Social Work, or other related field.

Experience Requirements:

  • Proven experience in implementation and management of standards of excellence and compliance monitoring. Advanced computer literacy skills and data analysis ability is a must.
  • Ability to employ statistical analysis to produce reports and recommendations.


  • Excellent analytical analysis ability to accomplish correlation analysis and ensure proper inquiry regarding various data sets. Ability to intersect various groups of data.
  • Ability to create and maintain strong relationship’s interdepartmentally to advance the mission and ensure positive outcomes for members.
  • Strong supervision and staff accountability management skills.
  • Ability to coordinate logistics as well as ability to be flexible and problem solve.
  • Proven ability to gain support and respect of peers and colleagues and interact effectively with peers.
  • Must have a valid WI driver’s license, good driving record, and meets state required automobile insurance minimums.

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